Free pilot access

Effective date: 3 October 2026

BidPilot is currently provided as a free pilot. We do not currently charge subscription fees or accept payments through BidPilot. Because no payment is taken, there is presently no amount to refund.

Cancelling pilot access

You may stop using BidPilot at any time. You can request account and associated data deletion by emailing support@gotbidpilot.com. Export or retain any important records before requesting deletion.

Future paid plans

Before any paid subscription is introduced, BidPilot will publish the price, billing period, renewal terms, cancellation method and applicable refund conditions. Customers will be shown those terms before payment and will be asked to accept them.

Statutory rights

Nothing in this policy removes rights that cannot legally be excluded. If paid services become available to consumers, applicable Irish and European Union consumer rights will continue to apply.

Unexpected payment

If you believe a payment has been taken in connection with BidPilot, contact us immediately at the email above with the date, amount and payment reference so it can be investigated.